Seller FAQs

What is a vendor advocate?

A vendor advocate, or vendor agent, is a person hired to legally represent and assist a person (Vendor) in the selling of their property. A vendor advocate works with you when you are selling your home or investment property. A vendor advocate provides you with trusted impartial advice to protect your interests throughout the entire selling process.

What is the benefit of using a vendor advocate service?

Chamberlain Property Advocates is dedicated to making it easy when it comes to selling your property. We take the time to understand exactly what you are looking for and also provide guidance and direction in relation to your requirements. The vendor advocate you choose will be a trained and experience negotiator that will negotiate the best outcome for you. A good vendor advocate will work with you to select the most appropriate agent to sell your home. They will negotiate for you a reduced sales commission and also negotiate for you the most cost effective marketing program to ensure the best possible result when selling your home.

Are you the same as other Vendor Advocates?

No not at all!

We have over 30+ years of combined experience in purchasing and selling property for ourselves and building a Real Estate Portfolio. The key to our success is that we have NEVER been Real Estate Agents. Our experience in Negotiating, Relationship Building and getting the deals done comes from working in large Corporate Companies & building our own business over the last 20 years. We understand what it is like to be selling a home and how daunting the whole process can be. That’s why everything we do is about MAKING IT EASY for you, our client.

Do you ask me to sign any legal agreement to engage you?

We have a simple 2 page Exclusive Vendor Advocacy Authority which helps outline the arrangement and services provided between Chamberlain Advocates and yourself. No messy and complicated legal jargon, just straight to the point facts that you need to know.

How long does our agreement with Chamberlain Property Advocates last for?

The authority is for 9 months, however this is not an indication of how long it will take! Sometimes a property will be sold within days of being placed for sale, but other times 6 months may not be enough. You also have the opportunity to put your service on hold.

What if I no longer want to use your services and I want to cancel the exclusive authority?

We understand that sometimes life does not go to plan and you may not want to continue with our services. All you need to do in give us 48 hours written notice that you wish to exit the agreement.

What does Chamberlain Property Advocates charge for its service?

Nothing! The vendor advocate fee is taken out of the reduced agent’s selling commission.

What services do you offer?

We offer you a free complimentary consultation and service.

We assist in the following areas:

  • Providing an independent opinion of the value of the property
  • Choosing the most appropriate selling agent – we are independent and not aligned with any real estate agency
  • Negotiating a fair and reasonable selling commission
  • Implementing the most cost-effective marketing campaign
  • Saving you time by proofing all the marketing material for you prior to your sign off
  • Adopting the most appropriate tactics on the day of sale
  • Organising conveyancing by a reputable and cost-effective firm
  • Presentation tips, including rental furniture and any maintenance that may be required

For more information, please email enquiries@wendychamberlain.com.au or call our office on 03 9686 2288.

Is there a cost for the first meeting?

No, the first meeting is a free no obligation consultation to discuss our services with you which will enable you to find out more about what we do and how we do it. You are welcome to visit at our office, or we can come to you. We also understand that time and location constraints sometimes do not permit a meeting, and we are happy to conduct this free consultation via email, phone and Skype. That said, we do love meeting our clients.

Do you have a client dispute resolution process?

Yes. Click here to view our Client Dispute Resolution Process.